About Impact

Impact is Norfolk's only specialist drug and alcohol treatment service specifically for young people aged 19 and under.

The Impact service covers the whole county of Norfolk, wherever young people are in Norfolk, we work with them. We have offices in Norwich, Great Yarmouth and Kings Lynn but we are very flexible about where we meet young people and see most young people in the community or where they live.

The service is provided by a team of specialist nurses, social workers, youth workers and other professionals and is supported by specialist Doctors. All Impact workers have a wide range of experience in working with young people with drug and alcohol issues.

We aim to provide a single point of access for drug and alcohol and associated needs in order to help young people address their problems associated with drug and alcohol use.

We have a harm-reduction and harm-minimisation philosophy and aim to help young people make informed choices about their drug and alcohol use and believe that young substance users are young people first and foremost.

We also work closely with other agencies and services to provide the widest possible range of support with issues such as: housing, education, training, employment, benefits etc.

What we offer